Online reputation management is a huge concern for business owners these days. One bad customer review or post online can lead to major problems for companies these days. With this in mind it is easy to understand why so many business owners turn to online reputation management companies to help them avoid the potentially damaging side effects of negative online press.
With the rise in popularity of social media sites and the ability to comment on virtually every piece of content online, one negative customer experience can quickly turn into a PR nightmare. This happens every day to all kinds of businesses. What happens, though, when the company suffers from negative online press? The team at Status Labs actually went through this type of scenario not too long ago.
Status Labs has worked diligently over the years to provide online reputation services to thousands of individuals and companies. The company is based out of Austin, Texas, but has offices in both New York and São Paulo. Serving a client roster that exceeds 1,500 the company provides a wide range of online reputation management services and other public relations services.
Status Labs is known for helping their clients to experience improved engagement with their target audiences. This, in turn, helps the online reputation management firm’s clients to enjoy increased sales and better relationships with their customer base. The ultimate goal that Status Labs works toward is helping every one of their clients to look positive in search results and to utilize the power of online marketing to improve their sales numbers.
When this company found that they were the center of their own online reputation crisis they quickly went about implementing effective solutions. The company improved relations with charities and other organizations in Austin. They also took stock of employee relations and created an action plan to improve the employee experience at the company. Finally, the company changed their policies related to hiring. The negative online press they received was related to the outside actions of a former executive, so it is easy to understand why the company has changed its policies for bringing new employees on board.
Seeing how Status Labs was able to resolve their own online PR nightmare proves that the company has what it takes to be recognized as one of the top online reputation management companies. It is no wonder that the company continues its successful run in this competitive industry.